Section 1 – Information We Receive
When you shop with Lenderque, we collect the information needed to accept and fulfill your order. This may include your name, billing and delivery address, email address, and information associated with your chosen payment method. When you visit the Website, certain technical information may also be gathered automatically, such as your IP address, browser characteristics, device details, pages viewed, and interactions with the Website. This information helps us keep the Website functional, understand its use, and make improvements. Where applicable, we will obtain the required permission before sending promotional emails or similar marketing communications.
Section 2 – Use of Personal Information
We use personal information for purposes connected with operating Lenderque, including processing purchases, arranging delivery, responding to customer inquiries, handling returns and refunds, providing order-related updates, and maintaining the Website. Where you have chosen to receive marketing communications, your information may also be used to send store news, offers, or other promotional content that may be relevant to you.
Section 3 – Your Consent
When you provide information to place an order, arrange delivery, request assistance, submit a return, or otherwise communicate with us, you authorize us to use that information for the purpose for which it was provided. If we intend to use your information for a separate purpose that requires consent, such as certain forms of marketing, we will request that permission where required by law.
You may withdraw your consent to receive marketing communications at any time by contacting us at support@lenderque.com. You can also use the unsubscribe option included in applicable promotional emails.
Section 4 – When Information May Be Shared
Lenderque does not sell your personal information to third parties. We may provide information to companies and service providers when doing so is necessary to operate the store or complete a service on your behalf. This can include payment processing, order fulfillment, shipping, website hosting, analytics, customer communication, fraud prevention, and technical support. Information may also be disclosed where necessary to comply with legal obligations, respond to lawful requests, protect our rights, enforce our policies, or investigate suspected misuse or unlawful activity.
Section 5 – Shopify Platform
Lenderque operates its online store through Shopify, which supplies the ecommerce technology used to host the Website, facilitate checkout, process orders, and support related store functions. Information submitted through the Website may therefore be processed by Shopify and service providers working with Shopify in connection with these services. Payment transactions are handled through applicable payment systems using security measures intended to protect payment information.
For more information about Shopify's practices, please review its Terms of Service and Privacy Policy.
Section 6 – External Service Providers
We may work with third-party providers that help us operate different parts of the business. These may include payment processors, delivery providers, analytics services, communication platforms, hosting providers, fraud-prevention services, and other technical partners. Information is shared with these providers only to the extent reasonably needed for them to perform the services they provide.
Some service providers may process information outside your country of residence. In those circumstances, the information may be subject to the laws and legal requirements applicable in the country where processing takes place.
If you leave the Website through an external link or interact directly with a third-party platform, that provider may handle your information under its own privacy notice and terms rather than under this Privacy Policy.
Section 7 – Protecting Information
We use reasonable administrative, technical, and organizational measures intended to reduce the risk of unauthorized access, alteration, disclosure, misuse, or loss of personal information. Payment information is processed through designated payment systems rather than being handled directly through ordinary Website functions. Even with appropriate safeguards, no online service, electronic communication, or method of storing information can eliminate every security risk. For this reason, we cannot guarantee complete protection of information transmitted or stored electronically.
Section 8 – Cookies and Similar Technologies
Lenderque and the services supporting the Website may use cookies and comparable technologies for purposes such as keeping the Website operational, remembering selected preferences, understanding visitor activity, measuring Website performance, and enabling certain features.
For additional information about Shopify's use of cookies and related technologies, please review its Cookie Policy.
Your browser may provide controls for accepting, blocking, or deleting cookies. Disabling certain cookies can affect the availability or functionality of parts of the Website. Where available, you may also manage cookie choices through the consent tools provided on the Website.
Section 9 – Updates to This Privacy Policy
Lenderque may modify this Privacy Policy when there are changes to our Website, services, business processes, technology, or applicable legal requirements. Any revised version will be published on this page and will take effect when posted unless another effective date is stated. We recommend checking this page periodically if you want to remain aware of how personal information is handled.
If you have questions about this Privacy Policy or would like additional information about the way your personal information is handled, please contact Lenderque at support@lenderque.com.